Under fire for stirring up distrust and violence, the social network has vowed to police its users. But leaked documents raise serious questions about its approach. In a glass conference room at its California headquarters, Facebook is taking on the bonfires of hate and misinformation it has helped fuel across the world, one post at a time.
The social network has drawn criticism for undermining democracy and for provoking bloodshed in societies small and large.
But for Facebook, it’s also a business problem.
The company, which makes about $5 billion in profit per quarter, has to show that it is serious about removing dangerous content.